2023 Refund Policies

Refund Policy Overview:

  • $500 deposit is refundable until December 23, 2022. After that, the $500 is non-refundable under any circumstance.
  • Builders will be allowed to change their trip location until January 13, 2023.
  • Each additional payment is non-refundable after payment deadline (1st payment due Jan. 27, 2023. Final payment due Feb. 24, 2023).
  • All donations are non-refundable, per IRS guidelines.

Please read below for more details on the 2023 Refund Policy.

2023 HumanitarianXP Refund Policy:

  1. If you sign up during Registration Week (December 5-9, 2022)¹, and if the trip is canceled by Humanitarian XP 9o days or more prior² to departure due to complications or restrictions arising from the COVID-19 pandemic, civil unrest, natural disaster, or other comparable force majeure, you may choose to (a) remain with your same group and switch to one of our Domestic³ alternative service trips, in which case you would receive a refund in the difference in cost, or (b) cancel and receive a refund of all money paid toward your trip (less the original non-refundable $500 per person deposit⁴ and any donations). 
  2. If there are open spots that remain available after Registration Week, Builders may still sign up for a trip. In that case, if HumanitarianXP has to cancel trips for any reason related to the COVID-19 pandemic, or previously stated scenarios, you may still choose to remain with your same group and switch to one of our alternative service trips (you would receive a refund in the difference in costs). However, you are not guaranteed a refund of any money paid toward your trip should you elect not to participate in the alternative service trip.

Payment Deadlines:

A $500 non-refundable deposit is required upon registration (December 5-9, 2022). This deposit is refundable until December 23, 2022. Anyone who registers after December 23, 2022, has 48 hours after being placed on a trip to cancel and receive a refund. Each additional payment becomes non-refundable immediately after the payment deadline. For international experiences (for participants that are 16-19 years old), an additional $1500 is due January 27, 2023 (for $2000 total paid); for domestic experiences (for participants that are 14-16 years old) additional $500 due January 21, 2023 (for $1,000 total paid). 

The remaining balance of your trip is due February 24, 2023.

Payments and donations are non-transferable to another participant and cannot be deferred to a later year.

Travel Protection Coverage:

With the well-being of Builders as our top priority, HumanitarianXP purchases travel insurance to protect Builders during the trip.

We highly recommend purchasing Cancel-for-Any-Reason insurance to protect your investment in the event that YOU need to cancel your trip prior to the start date (the Money-Back Guarantee, see HXP Contingency Plan for more details, only applies if HumanitarianXP cancels the trip).

Trip Cancelation Due to Insufficient Participation:

If  HumanitarianXP is forced to cancel a trip for insufficient participation, then Humanitarian XP will provide all new 2023 Builders a full refund of any monies paid to HumanitarianXP within thirty (30) days of the cancelation notice. HumanitarianXP bears no further responsibility beyond the refund. 


All donations are non-refundable, per IRS guidelines. For this reason, if you are fundraising this year, you might consider encouraging your friends and extended family to give directly to you rather than giving to HumanitarianXP.  If they choose not to donate to HumanitarianXP they won’t receive a tax deduction, but if they give to you and then you make your payment directly it is not subject to the non-refundable law. See the HXP Donations page for further details.

2022 Waitlist & Refund Payment Policy:

As long as you remain on the waitlist you can request a refund of the $500 deposit up until August 31, 2023. After August 31, 2023, the deposit becomes non-refundable.

If you get booked on a trip from the waitlist, you have 48 hours to cancel your spot and receive a refund of the $500 deposit, after that it becomes non-refundable.

Once booked on a trip you will follow the payment schedule:

$1,500 for international experiences & $500 for domestic experiences are due January 27, 2023.

The remaining balance is due February 24, 2023. Each additional payment becomes non-refundable on the payment due date.

If you are booked on a trip after February 24, 2023, you have three days to complete the final payment.

If you were previously booked on a 2023 trip and elect to move to the waitlist, the $500 is non-refundable even if you remain on the waiting list.

1 To be eligible for the money-back guarantee, booking must be made during Registration Week (December 5-9, 2022), and travel must conclude by August 31, 2023. 

2 If the trip is canceled for any reason less than 90 days prior to departure, the money-back guarantee is no longer valid, and alternative trips may not be available. All payments will be subject to the normal HumanitarianXP refund policy.

3 Keep in mind that the cost of building, lodging, food, and sightseeing for a trip that is planned last minute may be much higher, so the cost variation may not be significant.

4 The operation of trips requires extensive long-term planning, and costs are incurred long before the actual departure date, including non-refundable deposits paid to suppliers. Humanitarian Experience, therefore, retains the original $500 non-refundable deposit.